Shipping Policy
Welcome to Sneaqx! We aim to provide our customers with a smooth and reliable shopping experience. The following shipping policy applies to all orders placed on our website.
Shipping Destinations
We currently ship only within India. Orders can be delivered to residential, commercial, and business addresses.
Order Processing Time
- All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email.
- You will receive another notification once your order has been shipped.
How Can I Track My Order?
To track your order, please visit: Track your order
Enter your order details to see the current status of your shipment.
What Is My Shipping & Delivery Options?
We currently only offer Standard Shipping:
Standard Shipping (Delivery Time 5-7 days): Free on all prepaid orders.
For Cash on Delivery (COD) orders, we take a non-refundable advance payment of ₹150-₹200. This helps ensure smooth delivery of the product. If the product is returned to origin (RTO), the advance payment will not be refunded.
Delivery Issues
- Delayed Delivery: In the event of any delay, you will be notified via email or phone.
- Failed Delivery: If the delivery attempt fails due to incorrect address details or unavailability, we will reschedule the delivery as per the courier’s policy.
Reasons for Delivery Cancellations or Delays
Delivery of your order may be canceled or delayed for the following reasons:
- Incorrect or incomplete shipping address.
- Shipping is not available in your pincode.
- No available courier partner in your area.
- Unfavorable weather conditions.
- Failure to receive confirmation calls from us.
We always confirm your shipping address details with you at the time of order confirmation.
Questions About Returns?
If you have any questions about returns, please refer to our Return Policy: [Sneaqx return policy].
How Can You Contact Us About This Policy?
If you have any further questions or comments regarding our shipping policy, please contact us
Thank you for choosing Sneaqx!
This policy is subject to change without prior notice. Please check our website periodically for updates.
Sneaqx Team
Your trusted sneaker store..