Payment Policy

At Sneaqx, we aim to provide a secure and flexible payment experience for our customers. This payment policy outlines the accepted methods of payment and our terms regarding cash on delivery.

Accepted Payment Methods

We offer the following payment options for all orders placed on Sneaqx:

1. Credit/Debit Cards:
   • We accept major credit and debit cards, including Visa, MasterCard, and RuPay. Your payment information is securely processed through our encrypted payment gateway.
2. UPI Payments:
   • You can also make payments using UPI apps like Google Pay, PhonePe, Paytm, and BHIM.
3. Net Banking:
   • Direct bank transfers via Net Banking are supported for most major Indian banks.
4. Wallet Payments:
   • We accept digital wallet payments from trusted providers such as Paytm, PhonePe, and others.
5. Cash on Delivery (COD):
   • For customers who prefer to pay on delivery, we offer the Cash on Delivery (COD) option. However, an advance payment of ₹150-₹200 is required to confirm all COD orders. The remaining amount will be collected upon delivery of the product.

Advance Payment for Cash on Delivery (COD)

Advance Payment Amount:

• For COD orders, we require an advance payment of ₹150-₹200. This helps ensure smooth processing and delivery of your order.

Non-refundable Advance:

• Please note that the advance payment is non-refundable if the product is refused or returned to origin (RTO) due to customer unavailability or cancellation after shipment.

Remaining Balance on Delivery:

• The remaining balance will be collected by our delivery partner at the time of delivery.

Payment Security

At Sneaqx, we prioritize the security of your payment details. All online payments made through our platform are processed via secure, encrypted payment gateways. We do not store any sensitive payment information on our servers, ensuring your financial details are protected.

Payment Confirmation

• After successfully completing your payment, you will receive a confirmation email or SMS with your order details and payment status.
• For COD orders, a confirmation will be sent after the advance payment is received.

Payment Failures

If your payment fails, please ensure that:

• You have entered the correct payment details.
• Your internet connection is stable during the transaction.
• Your bank or payment provider does not have any restrictions in place.

In case of persistent issues, you may try using a different payment method or contact our customer service team for assistance.

Refunds

For details regarding refunds, please refer to our [Return & Refund Policy].

How to Contact Us Regarding Payments

If you have any questions or issues with payment, please contact us at:

• Email: [Insert Sneaqx support email]
• Phone: +91 [Insert Sneaqx support phone number]
• WhatsApp: +91 [Insert Sneaqx WhatsApp number]